Data Privacy Notice for Netherlands Users

LikesBet treats privacy as a core obligation for users in the Netherlands. The platform collects information needed to operate accounts, process transactions, support safer gambling controls, and meet legal requirements. Personal data is protected through technical controls, internal procedures, and restricted access.

1. Identity data may include name, date of birth, nationality, residential address, and identity document details.
2. Contact data may include email address, telephone number, and account communication preferences.
3. Account data may include username, password records, account status, limits, exclusions, and user settings.
4. Transaction data may include deposits, withdrawals, payment references, chargebacks, and account balances.
5. Verification data may include age checks, Know Your Customer checks, source of funds records, and Anti Money Laundering review information.
6. Technical data may include IP address, device type, browser type, operating system, session logs, and cookie identifiers.
7. Betting and gaming records may include wager history, game activity, odds selections, bonus use, and responsible gambling interactions.
8. Communication data may include support requests, complaints, chat records, and service notifications.
9. Security measures may include encryption, access controls, audit logs, staff confidentiality duties, malware protection, and two factor controls where available.
10. Retention controls may include set review periods, secure deletion, restricted archives, and destruction of records after legal or operational need ends.

Users may request access to personal data, correction of inaccurate information, deletion, restriction, objection, data portability, or withdrawal of consent where the GDPR allows it. A request may require identity verification to protect the account holder and prevent unauthorised access. Certain records may remain stored where the law requires retention for fraud prevention, accounting, dispute handling, or gambling compliance.

For Netherlands users, data processing follows the General Data Protection Regulation, the Uitvoeringswet Algemene verordening gegevensbescherming, and relevant duties connected with Kansspelautoriteit rules and the Wet ter voorkoming van witwassen en financieren van terrorisme where applicable.

Collected personal data supports account administration, payment processing, service operation, analytics, marketing preferences, and regulatory compliance. LikesBet may use information to confirm identity, maintain accurate records, monitor account activity, and protect users against fraud or unauthorised access. Marketing messages are sent only where consent or another lawful basis allows such use, and users can withdraw consent where applicable. Analytics data supports website performance, service quality, risk controls, and safer gambling monitoring.

1. Create, maintain, and administer user accounts.
2. Confirm identity, age, residency, eligibility, and account ownership.
3. Process deposits, withdrawals, refunds, payment disputes, and transaction records.
4. Detect fraud, account misuse, security incidents, suspicious payments, and prohibited activity.
5. Apply safer gambling tools, account limits, self exclusion records, and risk alerts.
6. Adapt account settings, language choices, website content, and service preferences where allowed.
7. Send service notices, account alerts, legal updates, and marketing based on valid consent.
8. Improve websites, mobile access, customer support, and online service reliability.
9. Prepare internal analytics, compliance reporting, risk assessments, and business records.
10. Meet tax, accounting, legal, regulatory, licence, and dispute obligations.

All data use is documented and limited to stated purposes. Each processing activity must have a lawful basis, such as consent, contract necessity, legal obligation, legitimate interest, or protection of users and the platform.

Users can view core account information through the account area where the platform makes those fields available. Contact details, communication preferences, and selected profile information may be corrected or updated through account tools or customer support, subject to identity checks. A request to modify or delete personal data can be submitted through the support channels shown on the website, and the operator will assess the request under applicable privacy law, account safety duties, gambling rules, payment record requirements, and dispute obligations. Some information may need to remain stored for a defined period when legal, tax, Anti Money Laundering, fraud prevention, or responsible gambling obligations require retention. A user who uses payment features consents to security checks and accepts that payment information may be handled by electronic service providers involved in deposits, withdrawals, fraud checks, and payment verification. The platform maintains privacy and data security by limiting internal access, checking requests before changes are made, and recording actions that affect account information.

The service is restricted to users aged 18 and over. The operator may request documents to confirm age, because age cannot always be verified without reliable identity evidence. If a parent or legal guardian reports that a minor has supplied personal data, the operator will review the request and delete the minor’s data where lawful.

1. Registration and use by any person under 18 is prohibited.
2. Age checks may require identity documents or electronic verification records.
3. Account access may be suspended during age verification.
4. Data linked to a confirmed minor will be removed unless a legal duty requires temporary retention.
5. A parent or legal guardian may contact support with proof of authority and relevant account details.
6. Records of the request may be kept where needed to document compliance and prevent repeated underage access.

Personal data may be processed outside the Netherlands or the European Economic Area when service providers, payment partners, verification providers, hosting providers, or support partners operate in another country. Use of the services indicates consent to this processing where consent is required, subject to GDPR transfer rules and user rights. All partners must protect confidentiality and use information only for authorised purposes. Transfer controls depend on the location of the recipient and the safeguards required by law.

1. Cross border processing is limited to data needed for the relevant service or legal purpose.
2. Recipients within the European Economic Area must follow GDPR standards.
3. Recipients outside the European Economic Area may be covered by adequacy decisions, Standard Contractual Clauses, or other approved safeguards.
4. Partners receive only the information needed for payment, verification, hosting, support, analytics, security, or compliance tasks.
5. Users may request information about relevant transfer safeguards where the GDPR grants that right.
6. Security controls apply during transfer, storage, access, and retention.

A disclaimer may alter the scope or effects of certain rules in this Privacy Policy where the law permits such clarification. It applies when the user accepts the policy through signature, electronic acceptance, accession, or continued use of the services after notice of the current terms.

1. A disclaimer may clarify how a rule applies to a specific service, feature, jurisdiction, or legal duty.
2. A disclaimer may limit or explain platform responsibility where external systems, payment providers, or linked websites control their own data use.
3. A disclaimer applies only after valid acceptance by the user.
4. A disclaimer does not remove statutory privacy rights under the GDPR or Dutch data protection law.
5. If a disclaimer conflicts with mandatory law, the mandatory rule prevails.
6. The operator may keep records of acceptance to evidence the version of the policy accepted by the user.

Cookies are small text files placed on a user device when an online website is visited. The platform uses cookies and similar technologies for statistics, behaviour analysis, personalisation, security, session management, and website improvement. Cookie data may include device identifiers, browser details, pages visited, session duration, preferences, and interaction records. The standard retention period for cookies is one year, unless a shorter period is set in the cookie tool or a longer period is required for security or legal purposes. Users can manage cookie preferences through browser settings or any cookie controls made available on the website, although some essential cookies are needed for account access, security, payments, and service operation.

Use of LikesBet services in the Netherlands indicates full acceptance of the current Privacy Policy. The latest version of this document overrides all earlier versions and applies to personal data handled after the effective update, unless mandatory law requires another result. Continued use after a policy update indicates acceptance where the law allows, and users may stop using the services or contact support about privacy rights if they do not agree with the current terms.

Personal data may be shared with external parties where required by law, needed for dispute handling, or permitted under service agreements. These parties may include payment providers, identity verification providers, fraud prevention services, hosting providers, analytics suppliers, professional advisers, regulators, courts, and complaint bodies. If named recipients are displayed on the website, users should refer to that information for the relevant provider details. If a recipient is not named, the platform should still describe the purpose and scope of the data sharing where required by privacy law. When a user submits personal data, that submission indicates consent to sharing needed for stated purposes, subject to legal rights and lawful basis requirements.

1. Payment service providers may receive transaction information needed to process deposits, withdrawals, refunds, and chargebacks.
2. Identity and age verification providers may receive data needed to confirm identity, age, residency, and eligibility.
3. Fraud prevention and security providers may receive technical, account, and transaction data needed to detect misuse.
4. Hosting, analytics, and technical support providers may process data needed to operate websites and services.
5. Professional advisers may receive information needed for legal, audit, tax, accounting, or dispute advice.
6. Regulators, courts, police, or public authorities may receive data where the law requires disclosure.
7. Operational partners may receive limited data needed to deliver account, payment, support, or compliance functions.
8. Any other recipient must be limited by purpose, scope, lawful basis, confidentiality duties, and data protection safeguards.

The website may contain links to external websites with separate privacy policies, cookie rules, and security practices. Those websites control their own collection, use, storage, and disclosure of personal information. The operator is not responsible for external data use, external content, or security standards outside its own services. Users should use caution when leaving the platform and review the privacy document of any external website before submitting personal data.

1. External websites may collect information directly through their own forms, cookies, scripts, or account tools.
2. External websites may use data for purposes that differ from the platform’s privacy practices.
3. External privacy policies may apply different retention periods, rights procedures, and contact points.
4. Links do not confirm that the operator controls, approves, or accepts responsibility for external data practices.
5. Users should check the website address, privacy notice, cookie controls, and security indicators before sharing information.
6. Complaints about external websites should be directed to the owner or privacy contact of that website.
7. The platform may remove or update links if they are no longer accurate, lawful, or suitable for inclusion.
8. Privacy rights related to external processing must be exercised with the external controller where applicable.